About NexStep

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NexStep is a service of Keyed Communications, LLC. A lawyer and a tech geek founded Keyed Communications in 1998. It was the first lawyer-centric IT company in the State of Arizona. Keyed Communications offered a broad range of IT services to relatively small law firms, and one solo practitioner—Gary Stuart, Keyed Communications’ co-founder. His tech partner, Rod Lamb, handled IT; Stuart did everything else.

In 2002, Stuart and Lamb took in a third capital partner, Lew Halpert. Later, Tim Soto became the firm’s fourth partner. Together, they designed NexStep as a robust, less expensive, and infinitely more innovative solution than could ever be attained by the traditional in-house solution (you break it—we fix it). The notion that lawyers could practice distance lawyering” eliminated traditional “physical” boundaries of law firms. NexStep’s transparent Citrix server farm transformed the way NexStep lawyers delivered client services. Distance lawyering became a reality.

In 2004, Keyed Communication moved from the “break-fix” era of IT services, and moved beyond the law firm arena, by offering NexStep to business organizations. It was Arizona’s first cloud based, off-site computer network created specifically for small and medium sized enterprises who needed a safe, cloud based computer network that would give it the exact same functionality that a traditional “server in the closet” environment offered, but with enhanced functionality and enhanced security. They urged their break-fix clients to take the “next step” in computer technology.

Secure Maintenance-Free Technology

NexStep delivers Secure Maintenance-Free Technology by collaborating with clients within our secure cloud computing environment to provide the best technological solution available.

We collaborate by licensing our system on a monthly recurring charge basis, under a 30-day opt out contract. All servers used in the day-to-day practice are located offsite in our cloud. So are the software, routers, switches and connecting elements. All data is backed up from there. The servers, security, and software are owned, maintained, and managed by NexStep. Access to NexStep is Internet-driven by web browser technology. Navigating on NexStep is done by clicking and moving from one application to another.

Business owners are free to run their business and spared the capital investment attendant to a first-rate internal IT solution. There is no danger of sharing the core product—the company’s intellectual and proprietary information. Custom development of the outsourced solution is another key to the practice environment. The users’ knowledge base is linked through an extranet to the company’s own databases and the company intranet, all of which is stored and managed offsite reducing the risk of loss through inadvertent computing errors by staff, or external attack by digital terrorists.

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